From Refugee to Pediatrician… To Parent Coach: An Inspiring Journey

Jai Institute for Parenting • July 26, 2023
From Refugee to Pediatrician… To Parent Coach: An Inspiring Journey

Dr. Priscilla LaCroix, a pediatrician and parenting coach, has a remarkable story that began with her own experiences as the daughter of refugees. Her journey from those humble beginnings to becoming a respected medical professional and now a parenting coach is truly inspiring.


Growing up as a child of immigrants, Dr. LaCroix witnessed her parents’ limited tools and the use of punitive treatment in raising her. This upbringing shaped her desire for a different experience with her daughter, Isa. As she became a mother, she underwent a profound shift in her perspective, not only in how she envisioned her relationship with her daughter but also in her understanding of what helps children thrive.


Through her work as a pediatrician, Dr. LaCroix recognized the importance of parent coaching as a proactive approach to
nurturing parent-child relationships. While pediatricians often address emergencies and provide support during challenging situations, parent coaching offers an opportunity to prevent such crises and empower parents to become the caregivers they aspire to be.


Discovering Parent Coaching: A Paradigm Shift in Parenting

Dr. LaCroix's introduction to parent coaching came through social media, where she discovered the concept of using natural consequences rather than resorting to shaming, yelling, or violent punishments to guide children’s behavior. Intrigued by the idea, she delved deeper into the field, seeking ways to merge her medical knowledge with her desire for a more connected and nurturing parenting style.


One of the critical aspects of parent coaching for Dr. LaCroix is the focus on building deep connections between parents and their children throughout their lives. She believes this support is essential, especially in today's world, where many parents are concerned about the
increasing mental health challenges children face. “My advice for parents who are worried about the increase in mental health challenges is that their concern is valid. It makes sense for what they’re going through and there is support to help them navigate and cultivate deep connections with their kids.”


Through her
parent coaching certification journey, Dr. LaCroix has acquired a wealth of knowledge and skills that have transformed both her personal and professional life. The training in nonviolent communication has revolutionized how she navigates her relationships, both within her family unit and in her professional interactions. 


“By embracing nonviolent communication and understanding the underlying feelings and needs beneath a child’s behavior, I can effectively listen to parents and provide guidance that goes beyond simple medical advice.” Learning to listen to others, discern their unspoken needs and feelings, and understand the underlying motivations behind behaviors has been a game-changer.


Additionally, emotional intelligence training and attachment theory have provided Dr. LaCroix with
evidence-based parenting tools to help parents authentically grow and connect with their children. She describes the parent coaching program as a transformative experience, highlighting the importance of personal growth and the fulfillment it brings.


Working with her first parent-coaching client has reaffirmed Dr. LaCroix’s passion for this field. Her client, who shared a similar background as a child of immigrants, enabled her to understand the challenges faced by parents who transition from survival mode to a desire for thriving and deep connections with their children. Dr. LaCroix’s role as a parenting coach is to hold space for her clients, empowering them to discover their own transformation and witness their own empowerment as they navigate their unique parenting journeys.

She shares: “Parent coaching is a possibility to help families shift from surviving into thriving, and that possibility is rooted in what I experienced in my own journey.”


Why Are Pediatricians Adding Parent Coaching to Their Skill Set?

“By incorporating parent coaching techniques into my practice, I can provide comprehensive support that extends beyond the immediate medical needs of my young patients.”


Parent Coaching
helps parents understand their own stories and how those stories influence their parenting. Dr. LaCroix often asks parents about their childhood experiences and how those experiences have shaped their parenting style. This reflection helps parents to understand why they react the way they do to certain situations and to make changes to their parenting if necessary.


Dr. LaCroix teaches parents
how to communicate effectively with their children, both verbally and non-verbally. This support includes teaching parents how to listen to their children without judgment, how to express their own feelings in a healthy way, and how to resolve conflict peacefully.


Dr. LaCroix teaches parents how to set clear boundaries for their children and discipline their children in a loving and respectful way. This support includes teaching parents how to use natural consequences, avoid power struggles, and build trust with their children.


Dr. LaCroix believes that parent coaching skills are essential for all pediatricians. She says,
“Parenting is one of the most important jobs in the world, and it’s important for pediatricians to have the skills to help parents succeed.”


Beyond Medicine: Integrating Parent Coaching Skills into Pediatric Care

Dr. LaCroix recently worked with a parent struggling with her daughter’s temper tantrums. The parent was using a lot of yelling and punitive measures, which was only making the tantrums worse. Dr. LaCroix helped the parent to understand her daughter’s underlying emotions and to develop a more effective discipline plan.


She also worked with a parent feeling overwhelmed by her toddler’s constant demands. The parent felt like a failure and was starting to resent her child. Dr. LaCroix helped the parent set boundaries and learn how to say “no” to her child in a loving way.


Dr. LaCroix believes that
parent coaching is a valuable tool for pediatricians, and she is passionate about helping parents to build stronger relationships with their children. She says, “I want to help parents to feel empowered and confident in their parenting. I want them to know that they are not alone and that there is help available.”


Looking ahead, Dr. LaCroix plans to graduate from her parent coach program and establish herself as an independent parenting coach, irrespective of her hospital affiliation or geographic location. She aspires to support and connect with parents nationwide, leveraging technology to bridge the gap between her and those seeking guidance. Furthermore, she intends to integrate emotional intelligence and compassionate communication skills into her professional realm, contributing to a more compassionate healthcare system.

Healthcare Professional Spotlights

Read Elham, Priscilla, and Tricia's stories:

***Disclaimer: Medical and Information Disclaimer for Dr. Priscilla LaCroix


The information, including but not limited to text, vide
o, and material ideas expressed are for informational purposes only. The opinions expressed are not endorsed and do not reflect the opinion of my employer(s). No material on this site in collaboration with Dr. Priscilla LaCroix is intended to be a substitute for professional medical advice, diagnosis, or treatment.

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By Maggie Pouplis June 3, 2026
Almost every parent experiences this more than once. Your child changes, and suddenly, you feel like you no longer fully understand them. The toddler who melts down over the “wrong” cup. The once easygoing school-aged child who suddenly becomes more sensitive, withdrawn, or reactive. The teenager who pulls away just when you feel the strongest urge to protect them. And somewhere in those moments, most parents begin searching for explanations. “Something changed.” “Someone is influencing them.” “They’ve become difficult.” “Social media is ruining this generation.” As parents, we naturally try to make sense of behavior. We look for causes because uncertainty feels uncomfortable, especially when it involves someone we love so deeply. But many times, what changes first is not the child’s character. It is the child’s developing brain. One of the most important things I learned during my training with the Jai Institute for Parenting was that behavior cannot be fully understood outside the context of relationship, nervous system development, and emotional safety. That perspective stayed with me and eventually led me to dive even deeper into developmental neuroscience and brain development. Because once you begin to understand how the brain develops, it stops looking like defiance, manipulation, laziness, or attitude. The behavior begins to look like development. In the early years of life, especially between ages two and four, children experience emotions intensely while still lacking the neurological maturity to regulate them independently. The areas of the brain responsible for impulse control, emotional regulation, planning, and perspective taking are still under construction. In other words, young children often feel enormous emotions inside very small nervous systems. This is why a toddler can completely fall apart because their banana broke in half or because you gave them the “wrong” spoon. To the adult brain, the reaction may seem dramatic. To the child’s nervous system, however, the distress is real. This does not mean children should grow up without boundaries . It means that in moments of emotional flooding, connection and regulation often need to come before teaching. As Dr. Daniel Siegel often explains, an overwhelmed brain cannot effectively access logic, learning, or problem-solving. The nervous system must first return to a state of safety before true learning can happen. This is where co-regulation becomes incredibly important. Children borrow our nervous systems long before they can consistently regulate themselves. They learn emotional regulation through repeated relational experiences with calm, connected adults. Of course, this does not mean parents must remain perfectly calm all the time. Parents are human beings with limits, stress, exhaustion, responsibilities, and their own nervous systems. What matters most is not perfection but repair, awareness, and the overall emotional climate of the relationship. As children move into the school-age years, something else begins to happen. Around ages five to seven, the social brain expands significantly. Children become increasingly aware of how others see them. Acceptance, belonging, comparison, fairness, and peer relationships begin carrying much more emotional weight. This is often the age when parents say things like: “They suddenly became more sensitive.” “They take everything personally now.” “They worry more than before.” And they are usually right. At this stage, children are not simply reacting emotionally. They are beginning to build a deeper social identity. Their brains are becoming more aware of social evaluation and emotional meaning within relationships. Then comes a stage I personally believe is one of the most misunderstood of all: roughly ages eight to ten. Many parents expect things to stabilize by this point. Instead, some children become quieter, more introspective, more emotionally reactive, or seemingly disconnected. Others become easily bored, frustrated, or emotionally overwhelmed. And naturally, adults begin creating narratives around those changes. “They’re lazy.” “They’ve changed.” “They don’t care anymore.” But very often, what we are witnessing is neurological reorganization rather than deterioration. During this period, the brain begins a major process called synaptic pruning. Neural connections that are not frequently used begin to weaken, while frequently used pathways become stronger and more efficient. At the same time, children develop more complex emotional awareness, deeper thinking, and a richer internal world. Many children at this age begin asking bigger questions about themselves, relationships, fairness, identity, and belonging, even if they cannot fully articulate those thoughts yet. Sometimes what adults interpret as withdrawal is actually cognitive and emotional expansion happening internally. And then adolescence arrives, perhaps the stage that activates the most fear in parents. Teenagers begin separating psychologically from their parents as part of healthy development. Their need for autonomy increases while the emotional and reward systems of the brain become highly sensitive. Peer relationships become deeply important, emotions intensify, and risk-taking often increases. To many parents, this can feel frightening or even personal. But adolescence is not a broken relationship. It is a developmental transition. Teenagers still need boundaries, guidance, and emotional safety. Perhaps more than ever. But they also need space to develop identity, autonomy, and a sense of self outside the parent-child dynamic. And maybe this is one of the biggest challenges of parenting today: learning how to remain emotionally available without trying to control every stage of development out of fear. Modern parenting often places enormous pressure on parents to react perfectly at every moment. But children do not need perfect parents. They need regulated enough adults who are willing to stay curious about what behavior may actually be communicating. Because many times, children are not trying to give us a hard time. They are trying to organize a developing brain and nervous system inside a very overstimulating world. And perhaps the question we need to ask more often is not “How do I stop this behavior?” , but “What might this developing brain be trying to communicate through it?”
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Almost every parent experiences this more than once. Your child changes, and suddenly, you feel like you no longer fully understand them. The toddler who melts down over the “wrong” cup. The once easygoing school-aged child who suddenly becomes more sensitive, withdrawn, or reactive. The teenager who pulls away just when you feel the strongest urge to protect them. And somewhere in those moments, most parents begin searching for explanations. “Something changed.” “Someone is influencing them.” “They’ve become difficult.” “Social media is ruining this generation.” As parents, we naturally try to make sense of behavior. We look for causes because uncertainty feels uncomfortable, especially when it involves someone we love so deeply. But many times, what changes first is not the child’s character. It is the child’s developing brain. One of the most important things I learned during my training with the Jai Institute for Parenting was that behavior cannot be fully understood outside the context of relationship, nervous system development, and emotional safety. That perspective stayed with me and eventually led me to dive even deeper into developmental neuroscience and brain development. Because once you begin to understand how the brain develops, it stops looking like defiance, manipulation, laziness, or attitude. The behavior begins to look like development. In the early years of life, especially between ages two and four, children experience emotions intensely while still lacking the neurological maturity to regulate them independently. The areas of the brain responsible for impulse control, emotional regulation, planning, and perspective taking are still under construction. In other words, young children often feel enormous emotions inside very small nervous systems. This is why a toddler can completely fall apart because their banana broke in half or because you gave them the “wrong” spoon. To the adult brain, the reaction may seem dramatic. To the child’s nervous system, however, the distress is real. This does not mean children should grow up without boundaries . It means that in moments of emotional flooding, connection and regulation often need to come before teaching. As Dr. Daniel Siegel often explains, an overwhelmed brain cannot effectively access logic, learning, or problem-solving. The nervous system must first return to a state of safety before true learning can happen. This is where co-regulation becomes incredibly important. Children borrow our nervous systems long before they can consistently regulate themselves. They learn emotional regulation through repeated relational experiences with calm, connected adults. Of course, this does not mean parents must remain perfectly calm all the time. Parents are human beings with limits, stress, exhaustion, responsibilities, and their own nervous systems. What matters most is not perfection but repair, awareness, and the overall emotional climate of the relationship. As children move into the school-age years, something else begins to happen. Around ages five to seven, the social brain expands significantly. Children become increasingly aware of how others see them. Acceptance, belonging, comparison, fairness, and peer relationships begin carrying much more emotional weight. This is often the age when parents say things like: “They suddenly became more sensitive.” “They take everything personally now.” “They worry more than before.” And they are usually right. At this stage, children are not simply reacting emotionally. They are beginning to build a deeper social identity. Their brains are becoming more aware of social evaluation and emotional meaning within relationships. Then comes a stage I personally believe is one of the most misunderstood of all: roughly ages eight to ten. Many parents expect things to stabilize by this point. Instead, some children become quieter, more introspective, more emotionally reactive, or seemingly disconnected. Others become easily bored, frustrated, or emotionally overwhelmed. And naturally, adults begin creating narratives around those changes. “They’re lazy.” “They’ve changed.” “They don’t care anymore.” But very often, what we are witnessing is neurological reorganization rather than deterioration. During this period, the brain begins a major process called synaptic pruning. Neural connections that are not frequently used begin to weaken, while frequently used pathways become stronger and more efficient. At the same time, children develop more complex emotional awareness, deeper thinking, and a richer internal world. Many children at this age begin asking bigger questions about themselves, relationships, fairness, identity, and belonging, even if they cannot fully articulate those thoughts yet. Sometimes what adults interpret as withdrawal is actually cognitive and emotional expansion happening internally. And then adolescence arrives, perhaps the stage that activates the most fear in parents. Teenagers begin separating psychologically from their parents as part of healthy development. Their need for autonomy increases while the emotional and reward systems of the brain become highly sensitive. Peer relationships become deeply important, emotions intensify, and risk-taking often increases. To many parents, this can feel frightening or even personal. But adolescence is not a broken relationship. It is a developmental transition. Teenagers still need boundaries, guidance, and emotional safety. Perhaps more than ever. But they also need space to develop identity, autonomy, and a sense of self outside the parent-child dynamic. And maybe this is one of the biggest challenges of parenting today: learning how to remain emotionally available without trying to control every stage of development out of fear. Modern parenting often places enormous pressure on parents to react perfectly at every moment. But children do not need perfect parents. They need regulated enough adults who are willing to stay curious about what behavior may actually be communicating. Because many times, children are not trying to give us a hard time. They are trying to organize a developing brain and nervous system inside a very overstimulating world. And perhaps the question we need to ask more often is not “How do I stop this behavior?” , but “What might this developing brain be trying to communicate through it?”
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