Words Matter: How I Transformed My Parenting Through Communication

Eliza Humphreys, MD • May 20, 2025
Words Matter: How I Transformed My Parenting Through Communication

I will reluctantly share something I don’t often talk about. 


I used to yell at my kids when I lost my patience. 


Here’s an example scene—does it sound at all familiar? 


One child was on their device during times they weren’t supposed to be. Another child needed to complete homework that was not being done. My spouse was out for the evening. I was on-call for my pediatric practice and trying to finish notes, return pages, and get children to bed as soon as possible so I could complete computer work.


You get the idea.


“JUST GO TO BED PLEASE,” I would say in a loud voice and with an annoyed tone.

“TURN OFF THE **bleepity-bleep** iPad NOW or I’m putting it away all weekend!”


The kids would usually obey and eventually do all the things, but they were disgruntled. I felt guilty for getting angry, and sometimes there were even tears. I never felt good about these episodes. There was often a residue into the next morning, when I would try to apologize and think or talk about how I would handle it differently next time.


I didn’t become a parent coach because I thought my responses were a problem. After all, I was loving and mostly calm, an experienced pediatrician, and highly trained! This was all normal stuff, right?


I became a coach because I yearned to spend more time talking with families about the root causes of health and disease. It was during a pandemic-era webinar for physicians on how to avoid burnout when I was introduced to the term ‘coaching,’ and from there, I learned of the power of mindset and the voice of the inner critic. These ideas deeply resonated, especially in conversations about health behaviors and lifestyle choices with patients and their families.


Over my twenty years in pediatric practice, I have noticed a growing burden of mental health concerns. More and more parents were struggling with how to support their children at home, whether dealing with anxiety, ADHD, meltdowns, tantrums, or sibling conflict. I realized I needed more time and
an expanded set of tools to address these challenges in my pediatric practice, many of which were just as much about parents as they were about kids.


Completing the Jai Transformational Parenting Coaching certification program was helpful for these skills and for
enhancing my capacity to attune to patients. But to my surprise, the biggest transformation from my parent coaching certification wasn’t professional–it was personal. The most impactful and unanticipated byproduct of my parent coach training is that I learned to talk differently to my own kids. And this has radically changed my experience as a parent. 


There are still conflicts. My early teen and tween-aged kids still feel disgruntled sometimes, maybe even a lot. They are at an age when they are testing boundaries, sensitive to criticism, and focusing on peer relationships. I can still lose my patience. Yet, the experience
feels very different. I have a different lexicon of words from which to choose. I am practiced at keeping my own nervous system calm and anchored


I am deliberate about the balance of making a request over a demand. I try to avoid inadvertently putting my kids on the defensive, which escalates conflicts instead of diffusing them. I am less critical of myself. I try to communicate my expectations clearly and age-appropriately and in a way that sets everyone up for success.


Simple changes.


Saying, “I recall it differently,” instead of, “That is not true! I never said that!”


Saying, “You must have felt really angry to have hit your brother. Can you tell me what was going on?” instead of shrieking, “WHY DID YOU DO THAT?!”


Getting my kids’ full attention prior to asking them to do something—and there are better ways of finding their attention than raising my voice!


I see the underlying need and feeling that underlie their behavior, which moves me away from judging and labeling them. As Marshall Rosenberg writes in his book
Nonviolent Communication, “When you are busy judging people, you have no time to love them.”


Small shifts in how we speak can create profound changes in how we relate to our children. It’s never too late (or too early!) to learn how to listen more compassionately and respond from a place of curiosity and empathy. After all, the words we use with our kids today over time will shape their inner thoughts as they grow. 

Kiva Schuler

Meet Your Author, Eliza Humphreys, MD

Website:  www.elizahumphreysmd.com

Instagram: @ehumphreysmd


With over two decades of experience as a pediatrician, Eliza brings deep insight and compassion to her work as a parent coach. She is a trauma-informed certified coach and a dedicated student of Mindful Self-Compassion (MSC). In her own parenting journey, Eliza has witnessed the transformative impact of intentional, values-driven approaches rooted in connection. Today, she supports and empowers parents to create the strong, nurturing families they envision.

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One of the most important things I learned during my training with the Jai Institute for Parenting was that behavior cannot be fully understood outside the context of relationship, nervous system development, and emotional safety. That perspective stayed with me and eventually led me to dive even deeper into developmental neuroscience and brain development. Because once you begin to understand how the brain develops, it stops looking like defiance, manipulation, laziness, or attitude. The behavior begins to look like development. In the early years of life, especially between ages two and four, children experience emotions intensely while still lacking the neurological maturity to regulate them independently. The areas of the brain responsible for impulse control, emotional regulation, planning, and perspective taking are still under construction. In other words, young children often feel enormous emotions inside very small nervous systems. This is why a toddler can completely fall apart because their banana broke in half or because you gave them the “wrong” spoon. To the adult brain, the reaction may seem dramatic. To the child’s nervous system, however, the distress is real. This does not mean children should grow up without boundaries . It means that in moments of emotional flooding, connection and regulation often need to come before teaching. As Dr. Daniel Siegel often explains, an overwhelmed brain cannot effectively access logic, learning, or problem-solving. The nervous system must first return to a state of safety before true learning can happen. This is where co-regulation becomes incredibly important. Children borrow our nervous systems long before they can consistently regulate themselves. They learn emotional regulation through repeated relational experiences with calm, connected adults. Of course, this does not mean parents must remain perfectly calm all the time. Parents are human beings with limits, stress, exhaustion, responsibilities, and their own nervous systems. What matters most is not perfection but repair, awareness, and the overall emotional climate of the relationship. As children move into the school-age years, something else begins to happen. Around ages five to seven, the social brain expands significantly. Children become increasingly aware of how others see them. Acceptance, belonging, comparison, fairness, and peer relationships begin carrying much more emotional weight. This is often the age when parents say things like: “They suddenly became more sensitive.” “They take everything personally now.” “They worry more than before.” And they are usually right. At this stage, children are not simply reacting emotionally. They are beginning to build a deeper social identity. Their brains are becoming more aware of social evaluation and emotional meaning within relationships. Then comes a stage I personally believe is one of the most misunderstood of all: roughly ages eight to ten. Many parents expect things to stabilize by this point. Instead, some children become quieter, more introspective, more emotionally reactive, or seemingly disconnected. Others become easily bored, frustrated, or emotionally overwhelmed. And naturally, adults begin creating narratives around those changes. “They’re lazy.” “They’ve changed.” “They don’t care anymore.” But very often, what we are witnessing is neurological reorganization rather than deterioration. During this period, the brain begins a major process called synaptic pruning. Neural connections that are not frequently used begin to weaken, while frequently used pathways become stronger and more efficient. At the same time, children develop more complex emotional awareness, deeper thinking, and a richer internal world. Many children at this age begin asking bigger questions about themselves, relationships, fairness, identity, and belonging, even if they cannot fully articulate those thoughts yet. Sometimes what adults interpret as withdrawal is actually cognitive and emotional expansion happening internally. And then adolescence arrives, perhaps the stage that activates the most fear in parents. Teenagers begin separating psychologically from their parents as part of healthy development. Their need for autonomy increases while the emotional and reward systems of the brain become highly sensitive. Peer relationships become deeply important, emotions intensify, and risk-taking often increases. To many parents, this can feel frightening or even personal. But adolescence is not a broken relationship. It is a developmental transition. Teenagers still need boundaries, guidance, and emotional safety. Perhaps more than ever. 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